HSBC Financial Dialogue Series 2019

 Financial Innovation Case Study 


Invite innovative tech-driven solutions to support banks' customers and communities in growing their financial capability

Review the role of bank in it and
provide insights after thorough investigation


Enhance customers’ experience of financial capability by
awareness of risk and security on wealth management through a tech-driven solution

Advanced technology development shapes the expectation of the customer experience. The current success of PayMe, with millions of Hong Kong users currently, would be a great example to indicate that customers are now looking for versatile yet reliable solutions for banking services. Therefore, Hong Kong banks strive to embrace the latest technology for customer experience enhancement. On the other hand, the demand for enhancing financial capability keeps growing. Customers are now more aware of financial planning and seeking professional advice from different platforms, such as online talks and seminars, Youtube, mobile solution, etc.

Please review the role of Hong Kong’s banks in it and develop a service or product with the use of technology, e.g. mobile application, platform that serves at least Hong Kong users to enhance customer experience, especially in a financial capability perspective.



  • Each team shall consist of 2-6 students, one of which should be the team leader
  • All participants should be current Year 1-5 undergraduate students of local universities
  • Each team must include at least one member who has participated in HSBC Financial Dialogue Series, organised by The Hong Kong Federation of Youth Groups



1. Proposal Screening: Submit a case study report no more than 3 pages covering the following points:

  • Composition of the team specifying members’ relevant experience or academic background
  • Problem Identified and Existing known solutions
  • Proposed technical solutions
  • Business Model
  • Marketing Plan

    * Font Size: 12; Font Type: Times New Roman
    ** No page limitation on the Appendix 

2.  8 - 10 teams will be shortlisted for the semi-final round presentation, 5 teams will enter the final round

3.  Final Presentation with Q&A session with judges


 Advanced issues found


Best Presenter Award
A maximum of 3 best individuals who demonstrate outstanding presentation and analytical skills throughout the Final Round will receive this award

Cash Prize

  Cash prizes of $30,000, $20,000 and $10,000 together with certificates will be awarded to the first, second and third prize winning teams respectively

Judging Criteria

  • Understanding of Subject Matter

  • Market Analysis

  • Creativity

  • Feasibility & Sustainability

  • Presentation Skills


6 July 2019 (Sat)


17 July 2019 (Wed)

Application Deadline

27 July 2019 (Sat)

Proposal Submission Deadline

7 August (Wed)

Screening Result Announcement

17 Aug (Sat)

Final Presentation